🔄 Return & Refund Policy

We want you to love your purchase! If for any reason you are not fully satisfied, we’re here to help.

✅ Eligibility for Returns

• Items can be returned within 7 days of delivery.
• Products must be unused, in original packaging, and in the same condition that you received them.
• Proof of purchase (order confirmation or receipt) is required.

🚚 How to Start a Return

1. Contact our support team at xasagharshopify@gmail.com with your order number and reason for return.
2. We’ll provide you with a return shipping label and instructions.
3. Pack your item securely and drop it off with the carrier.

💸 Refunds

• Once we receive and inspect your return, we’ll notify you by email.
• Approved refunds will be issued to your original payment method within 5–7 business days.
• Shipping costs are non-refundable (unless the return is due to our error or a defective product).

🔁 Exchanges

• Need a different size, color, or product? Contact us at casagharshopify@gmail.com and we’ll be happy to help with an exchange (subject to availability).

❌ Non-Returnable Items

The following items are not eligible for returns:

• Gift cards
• Final sale or clearance items
• Personalized/customized products

📦 Damaged or Defective Items

If you received a damaged or faulty item, please contact us within 7 days of delivery and we’ll arrange a replacement or full refund.

⚡ Our goal is to make returns simple and stress-free. If you have any questions, don’t hesitate to reach out to our support team.

🔒 Secure Payments

Shopping with us is safe and secure. We use the latest encryption technology to protect your personal information and payment details at every step of the checkout process.

✅ Payment Methods We Accept

• Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Google Pay
• Pay on Delivery
• Any other UPI Payments

🛡️ How We Keep You Safe

• SSL Encryption: All transactions are encrypted to keep your data secure.
• Trusted Gateways: Payments are processed through industry-leading providers.
• Fraud Protection: Advanced systems help detect and prevent unauthorized transactions.
• No Data Storage: We never store your full credit card information.

⚡ Your security is our top priority — shop with confidence knowing your payment is always protected.

🚚 Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we ship your orders.

📦 Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).
• You’ll receive a confirmation email with tracking details once your order has shipped.

Shipping rates are calculated at checkout based on your delivery address and selected method.

💡 Additional Information

• We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.
• International customers are responsible for any customs duties, taxes, or import fees.
• If your package is lost or delayed, please contact us at casagharshopify@gmail.com and we’ll assist right away.

⚡ Our goal is to get your order to you as quickly and safely as possible!

📞 Contact Us

We’d love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello — our team is here to help.

💬 Get in Touch

• Email: casagharshopify@gmail.com
• Chat Support : Available Mon–Sun, 12 AM – 11:59 PM (EST)

📩 Send Us a Message

🌟 Why Contact Us?

• Order assistance & tracking
• Product questions & recommendations
• Returns & exchanges
• Wholesale inquiries

⚡ We’re here to make your shopping experience smooth and hassle-free.