Frequently Asked Questions
❓ Frequently Asked Questions (FAQs)
🛍️ Orders & Payments
Q: How do I place an order?
A: Simply add your items to the cart, proceed to checkout, and follow the instructions.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, Google Pay, Pay on Delivery, and more. All transactions are 100% secure.
🚚 Shipping
Q: How long does shipping take?
A: Orders are usually processed within 1–2 business days. Delivery times vary:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Q: Do you offer international shipping?
A: No not yet! We hope to expand soon and ship to many countries worldwide.
🔄 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 7 days of delivery, provided items are unused and in original packaging.
Q: How do I request a return or exchange?
A: Contact us at casagharshopify@gmail.com with your order number and details.
📦 Tracking
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link via email.
🛡️ Product & Warranty
Q: What if my item arrives damaged or defective?
A: Contact us within 7 days with photos, and we’ll arrange a replacement or refund.
Q: Do your products come with a warranty?
A: Yes, selected items are covered. Please check the product description for warranty details.
💬 Support
Q: How do I contact customer support?
A: You can reach us at casagharshopify@gmail.com or through our Contact Us page. We aim to reply within 24–48 hours.
⚡ Still have questions? Get in touch — we’re here to help!