Mesh Screen Net Home Magnetic Foldable Anti Mosquito Door Curtains

🚚 Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we ship your orders.

 

📦 Processing Time

 

• Orders are processed within 1–2 business days (excluding weekends and holidays).
• You’ll receive a confirmation email with tracking details once your order has shipped.

 

Shipping rates are calculated at checkout based on your delivery address and selected method.

 

💡 Additional Information

• We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.
• International customers are responsible for any customs duties, taxes, or import fees.
• If your package is lost or delayed, please contact us at casagharshopify@gmail.com and we’ll assist right away.

 

⚡ Our goal is to get your order to you as quickly and safely as possible!

🔄 Return & Refund Policy

We want you to love your purchase! If for any reason you are not fully satisfied, we’re here to help.

 

✅ Eligibility for Returns

 

• Items can be returned within 7 days of delivery.
• Products must be unused, in original packaging, and in the same condition that you received them.
• Proof of purchase (order confirmation or receipt) is required.

 

🚚 How to Start a Return

 

1. Contact our support team at xasagharshopify@gmail.com with your order number and reason for return.
2. We’ll provide you with a return shipping label and instructions.
3. Pack your item securely and drop it off with the carrier.

 

💸 Refunds

 

• Once we receive and inspect your return, we’ll notify you by email.
• Approved refunds will be issued to your original payment method within 5–7 business days.
• Shipping costs are non-refundable (unless the return is due to our error or a defective product).

 

🔁 Exchanges

 

• Need a different size, color, or product? Contact us at casagharshopify@gmail.com and we’ll be happy to help with an exchange (subject to availability).

❌ Non-Returnable Items

The following items are not eligible for returns:

• Gift cards
• Final sale or clearance items
• Personalized/customized products

 

📦 Damaged or Defective Items

 

If you received a damaged or faulty item, please contact us within 7 days of delivery and we’ll arrange a replacement or full refund.

 

⚡ Our goal is to make returns simple and stress-free. If you have any questions, don’t hesitate to reach out to our support team.

❓ Frequently Asked Questions (FAQs)

 

🛍️ Orders & Payments

 

Q: How do I place an order?

A: Simply add your items to the cart, proceed to checkout, and follow the instructions.

Q: What payment methods do you accept?

A: We accept major credit/debit cards, PayPal, Google Pay, Pay on Delivery, and more. All transactions are 100% secure.

 

🚚 Shipping

 

Q: How long does shipping take?

A: Orders are usually processed within 1–2 business days. Delivery times vary:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days 

 

Q: Do you offer international shipping?

A: No not yet! We hope to expand soon and ship to many countries worldwide.

 

🔄 Returns & Exchanges

 

Q: What is your return policy?

A: We accept returns within 7 days of delivery, provided items are unused and in original packaging.

Q: How do I request a return or exchange?

A: Contact us at casagharshopify@gmail.com with your order number and details.

 

📦 Tracking

 

Q: How can I track my order?

A: Once your order ships, you’ll receive a tracking link via email.

 

🛡️ Product & Warranty

 

Q: What if my item arrives damaged or defective?

A: Contact us within 7 days with photos, and we’ll arrange a replacement or refund.

Q: Do your products come with a warranty?

A: Yes, selected items are covered. Please check the product description for warranty details.

 

💬 Support

 

Q: How do I contact customer support?

A: You can reach us at casagharshopify@gmail.com or through our Contact Us page. We aim to reply within 24–48 hours.

 

⚡ Still have questions? Get in touch — we’re here to help!